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Guide · Troubleshooting

Fix Excel import errors in Autodesk Forma

A troubleshooting checklist for XLSX folder-tree and member imports into Autodesk Forma without bypassing Preview issues.

Updated Flowzito ↗

When an Excel import into Autodesk Forma is blocked, check the relevant Flowzito XLSX workflow: Import folder tree and permissions or Import members XLSX. Use Preview Issues to identify the failed rule before editing the file.

Member-import errors

  • Wrong headers or formulas → invalid workbook → keep exactly Email, Access Level, Company, Roles, remove formulas, and load it again.
  • Invalid or duplicate email → the row cannot be planned → correct the address or duplicate in the workbook.
  • Company/Role missing or ambiguous → Flowzito cannot resolve the assignment → verify the exact name in Autodesk and fix the workbook.
  • Existing member differs from the row → import will not overwrite the person → use Member administration when the goal is to change Company/Roles for an existing member.

Folder-tree and permission errors

Flowzito blocking an invalid Excel workbook before import

A collision fixture is blocked during validation with 2 errors; no write occurred.

  • Skipped Level column → invalid path → keep Level 1, Level 2, and later levels continuous.
  • Folder-name collision or a file uses the required folder name → destination conflict → rename or resolve the item, or choose another destination.
  • Requested access below inherited access → the requested result cannot be produced by a lower direct assignment → correct the permission matrix.
  • Add/raise would lower access → the selected mode does not match the intended change → use Replace only when the workbook is genuinely meant to redefine direct access inside the reviewed scope.

Stale preview

Even a valid workbook needs a new preview when folders, members, or permissions changed after the previous review. When Flowzito reports stale/project-state-changed, build a fresh Preview.

After corrections, load the workbook again, preview it, and check the Issues count. Run only with a clean preview and the correct Hub · Project.

Fresh Preview after correcting the invalid workbook

The corrected workbook previews cleanly: 6 folders to create, 0 permission changes, and 0 issues; no import was run for this capture.

See Resolve folder-import conflicts and Import project members from Excel.